About us
At NumiStore, we believe that every gift should bring joy and thoughtfulness to both the giver and the receiver. Our mission is to provide a delightful selection of unique gifts and home accessories that enhance your everyday life and express your affection in a fun and creative way.
Whether you are looking for a charming gift for a loved one or a special treat for yourself, our carefully curated collection is designed to inspire and uplift. From playful home decor to thoughtful presents, each item reflects our commitment to quality and creativity.
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How can I contact NumiStore?
Please email us at contact@numi-store.com if you have any questions. Alternatively you can use the contact form on the Contact page. We will be happy to help you with whatever questions you may have!
Do you ship worldwide?
We ship internationally.
Where do you ship from?
We distribute our products from Europe and Asia.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept major credit cards (VISA, Mastercard, MAESTRO, AMEX) Apple Pay, Google Pay, KLARNA and PayPal payments.
When will my order be processed?
Orders will be processed within 1-3 business days after purchase and shipped after processing. Please allow extra time for your order to be processed during holidays and sale seasons.
How long will it take to receive my order?
If there is a high demand of order(s) it may take a maximum of 3 weeks to be delivered.
Order(s) usually will take 1-3 weeks.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
How do I request a refund?
Please contact us at contact@numi-store.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received a item that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
We will notify you once the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at contact@numi-store.com.